Computer User Support Specialists
SOC 15-1232 • View wages by state
The median annual wage for Computer User Support Specialists is $59,240, based on BLS OEWS 2023 data. The mean annual wage is $63,640, and an estimated 689,700 workers are employed in this occupation nationally. Between 2020 and 2023, pay rose +12.4% while consumer prices rose 17.7% — a real change of -4.5% (pay did not keep up with inflation). BLS projects employment will shrink 3.7% between 2024 and 2034.
Wage Trend & Inflation Adjustment
How the national median wage for Computer User Support Specialists has moved across BLS OEWS release years, and what each year's wage is worth in 2023 dollars after adjusting for CPI inflation. "Real" change strips out inflation — the truest measure of whether pay is actually rising.
| Year | Median (nominal) | In 2023 $ (real) | Employment |
|---|---|---|---|
| 2023 | $59,240 | $59,240 | 689,700 |
| 2022 | $57,890 | $60,273 | 696,830 |
| 2021 | $49,770 | $55,966 | 654,310 |
| 2020 | $52,690 | $62,033 | 634,820 |
Nominal change
+12.4%
Inflation (CPI)
+17.7%
Real change
-4.5%
Job Outlook (2024–2034 BLS projection)
The BLS Employment Projections program estimates how each occupation's employment will change over the coming decade, and how many job openings to expect each year (from both growth and the need to replace workers who leave).
Projected Growth
-3.7%
Declining
Employment 2024
729,500
Projected 2034
702,500
Annual Openings
40,800
Typical entry-level education: Some college, no degree.
Highest-Paying Areas (2023)
Where Computer User Support Specialists earn the most, and how each area's median compares to the national median of $59,240. A positive premium means the area pays above the national rate.
| Area | Median Annual | vs National | Employment |
|---|---|---|---|
| District of Columbia | $76,680 | +29.4% | 4,120 |
| California | $75,110 | +26.8% | 67,630 |
| Massachusetts | $73,810 | +24.6% | 18,810 |
| Colorado | $67,110 | +13.3% | 16,850 |
| Washington | $66,770 | +12.7% | 22,030 |
| New Jersey | $65,180 | +10% | 18,170 |
| Eastern Sierra-Mother Lode Region of California nonmetropolitan area | $65,140 | +10% | 100 |
| Eastern Utah nonmetropolitan area | $65,060 | +9.8% | 230 |
| Connecticut | $63,800 | +7.7% | 8,370 |
| Delaware | $63,500 | +7.2% | 1,940 |
Wage Distribution (National, 2023)
10th, 25th, 50th (median), 75th, and 90th percentile annual wages from BLS OEWS — the full spread, not just an average.
10th Pct
$37,690
25th Pct
$46,550
Median
$59,240
75th Pct
$75,950
90th Pct
$97,020
H-1B Employer Filings
Employer-certified wages from DOL H-1B LCA filings — competitive market benchmark, not approved visas.
| Employer | State | Filings | Median Wage |
|---|---|---|---|
| HCL AMERICA INC | TN | 3 | $90,210 |
| HCL AMERICA INC | GA | 2 | $88,433 |
| China Telecom (Americas) Corporation | VA | 1 | $107,500 |
| Sequon, Inc. | MD | 1 | $68,702 |
| DiCentral Corporation | PA | 1 | $53,752 |
| SchoolsOPEN, LLC | MI | 1 | $48,500 |
| HCL AMERICA INC | MA | 1 | $105,179 |
| Enboarder LLC | TX | 1 | $87,500 |
| EMC Corporation | UT | 1 | $82,701 |
| Iconsoft Inc. | OK | 1 | $125,840 |
| Iconsoft Inc. | WI | 1 | $125,840 |
| HCL AMERICA INC | PA | 1 | $60,000 |
| Vastika, Inc. | TX | 1 | $83,200 |
| BRAVEN TECHNOLOGIES INC | TX | 1 | $69,085 |
| ALEXANDRE RASOULI, M.D., INC | CA | 1 | $94,000 |
| MERCK SHARP & DOHME LLC | NJ | 1 | $138,500 |
Source: DOL Office of Foreign Labor Certification, H-1B LCA data.
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